# Privacy

https://modelportal.ai/docs/privacy

This page summarizes where a request's data goes. The [privacy policy](/legal/privacy) is the binding text.

## The platform

- Request and response content is not stored. The exception is risk review: requests that trip risk controls keep a sample for human review, for the period stated in the privacy policy.
- Usage, amounts and call metadata (time, model, serving endpoint, status) needed for billing are kept for bills and reconciliation.
- The privacy policy states where the platform itself is deployed.

## Content moderation

Requests pass through content moderation. The privacy policy names the moderation provider and where it processes data.

## Providers

- The request is forwarded to the provider that serves it, and how that provider handles data follows each endpoint's data policy declaration: whether it retains data, for how long, whether it trains on it, and where it processes it.
- Before forwarding, the platform removes fields that could link the request to you (`user`, `metadata.user_id`, `safety_identifier`, `prompt_cache_key`) and does not pass on your IP, User-Agent or platform key.
- To require no retention, use `"data_collection": "deny"`; to limit processing regions, use `data_regions` or `exclude_regions`. Both constrain only the provider side; see [Data policy](/docs/data-policy).
